Haptik

UI/UX Designer

Location: Mumbai, 1 Vacancy - Fulltime

Haptik is looking for a UI/UX designer to own its conversational enterprise platform. The platform is a set of tools that include a workflow management interface, an analytics dashboard, an agent chat system, and others. You should be someone who enjoys working with cutting edge technology products, particularly from a SaaS perspective. You will be working within the product team reporting to the VP, Product.

Responsibilities

  • Overall responsible for the end user experience of the Haptik conversational management platform
  • Work closely with product managers, customers, engineers and other stakeholders to understand problem statements
  • Use an iterative design approach to come up with wireframes, mockups, mood boards, etc.
  • Develop a practice of intense data-driven iterations and decision making to keep innovating across products
  • Work closely with NLP teams to understand nuances behind conversational AI
  • Keep up with market trends and be a thought leader in the industry

Requirements

  • 2-4 years experience in UI/UX in SaaS, Analytics, Enterprise Software
  • Bachelor’s Degree in Engineering or Design from a Tier-1 Institute
  • Excellent communication skills a must, both written and verbal
  • Creative, resourceful, detail-oriented, highly organized, hands-on
  • Strong problem solving and analytical skills
  • Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
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