Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.
We want to be the most admired brand globally when it comes to enterprise conversational AI. We deeply care about building the right solutions for our clients and ensure they get the desired result. As a Solutions Architect, you will work closely with our clients to deliver the right solutions for them with the highest levels of quality.
Solution Architects are responsible for marrying the business requirements of the customer with the technical capabilities of the Haptik Conversational Platform. You need to dig deep into the customer’s complex enterprise technical stack to understand their capabilities and limitations to identify the ideal way to integrate the Haptik platform. This might involve custom development effort that will need to be identified, scoped, planned and executed in a timely manner.
You also need to be a consultant to the customer and work with him on what is the right implementation plan, use cases and integrations that need to be done so as to deliver maximum ROI to the client. You own the “why” and “how” to build.
This position reports into VP, Engineering.
* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.