SHORT MESSAGING SERVICE (SMS)
SMS Marketing that’s Interactive & Personal
Your customers are no longer receptive to bulk SMS notifications. Say hello to GPT-driven SMS marketing, which engages your customers in direct and personalized conversations that result in better engagement and higher conversions.
Benefit From Two-way Communication through SMS
Drive repeat purchases, achieve scalability & optimize CX
Start a Conversation 
by sending engaging messages, reminders, offer updates, and more
Make it an Interaction
by allowing customers to respond back to your messages with any queries or further information they might need
Complete a Transaction
by meeting your customers' needs and directing them toward their goals
Intuitive SMS Marketing that Resonates with Your Audience
Everything you need to drive successful SMS campaigns
A/B Test Campaigns
Run A/B tests for your SMS marketing campaigns to make customers relate to your messages
Powered by AI
Truly understand what your customers need and engage in conversations that feel natural and have a human touch
Out-of-the-box Integrations
Integrate with Twilio, Shopify, CRM, Livechat, Ticketing and various other tools that you already use in no time
Powerful Analytics
Track metrics that matter to your brand and improve your SMS campaigns with actionable insights
Why Brands Across Industries Love SMS Marketing with Haptik
Industry-specific use cases designed to increase leads, transactions, and repeat purchases
Travel & Hospitality
Increase bookings with personalized travel plans, hotel recommendations, discount offers, and more
Explore Travel & Hospitality Solutions
Healthcare
From booking appointments to providing patient care to selling healthcare products, you can do it all with SMS marketing.
Explore Healthcare Solutions
eCommerce
Send offers, discounts, cart abandonment reminders, payment reminders, and more to increase sales
Explore Retail Solutions
Fintech
Whether you provide lending services, digital currencies, e-wallets, or personal finance, use SMS marketing to increase customer engagement.
Explore Fintech Solutions
Proactive Messaging via SMS: Why Your Holiday Marketing Needs It
In this blog, we cover how Proactive Messaging via SMS can help you achieve your holiday marketing goals on Black Friday and Cyber Monday, the biggest shopping days on the calendar.
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