Fireside Chat with Nirmal Jain

Digital Transformation in Financial Services

We were super excited to host the one and only Nirmal Jain, Founder & Chairman of IIFL Group, for a fireside chat with Haptik’s Co-Founder & CEO Aakrit Vaish. Nirmal is a visionary, entrepreneur and thought leader in the Financial Services sector globally. Nirmal’s commitment and dedication to build India’s leading financial services company has been an epitome of inspiration for many entrepreneurs.

In this no holds barred candid discussion, we discussed the meaning of “fintech” as it applies to both new and old financial services organizations, as well as some of the work IIFL is doing to optimize operations, increase employee engagement and productivity, and provide an overall digital first customer experience.

Watch the session to gain insights on:

  • Digital first Financial Services for India and rise of Fintech companies
  • Digital transformation: Focusing on updating legacy systems vs. digital transformation to innovate
  • AI in Financial Services and how IIFL is using innovative technology to stay ahead of the competition 
  • Advice for other Financial Services companies and startups on their digital strategy

Watch the Fireside Chat

This website stores cookies in order to collect information about how you interact with our website. By continuing to the website, you allow the use of these cookies. To find out more, see our Cookies Policy.

Upgrade your Customer Experience with Conversational AI