Excited to launch our partnership with JioMart in India. This is our first-ever end-to-end shopping experience on WhatsApp -- people can now buy groceries from JioMart right in a chat.
CUSTOMER STORIES
How WhatsApp Flows Helped Max Life Insurance Achieve Deeper Engagement and Greater ROI
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Excited to launch our partnership with JioMart in India. This is our first-ever end-to-end shopping experience on WhatsApp -- people can now buy groceries from JioMart right in a chat.
Our collaboration with WhatsApp as an intuitive and widely used communication platform and Haptik as a trusted development partner has redefined customer engagement at Kotak Life.
We’re very focused on the experience of our customers and Haptik helps us make shopping and post-shopping support as stress-free and easy as possible for our customers.
Haptik has helped us better understand and execute the order management cycle. Moreover, we’ve overcome the operational challenges owing to network issues by leaps and bounds.
Haptik has been pivotal in helping us explore the various engagement and sales opportunities that come with an AI-powered chatbot, firing up our sales pipeline and giving us a competitive advantage in our mission to drive exceptional customer experiences at scale
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