Haptik

Product Manager

Location: Mumbai, 1 Vacancy - Fulltime

Haptik is currently looking out for a Product Manager to help build the next generation Enterprise grade conversational AI platform. S/he will be a very important person in Haptik’s growth story for the next few years. An ideal candidate will be someone who is highly customer-centric, has a solid understanding of enterprise software, and technology first in approach. This position directly reports to the VP Product and works closely with the Founders.

Responsibilities

  • Develop and implement SAAS platform product features working closely with software engineers, designers and other relevant teams
  • Responsible for running developer sprints in an Agile Continuous Integration environment
  • Manage a team of 10+ engineers including Backend, Android, iOS, and QA
  • Collaborate with marketing and sales teams to drive adoption of the platform
  • Track progress of market specific product improvements and measure impact
  • Have a deep understanding of the Haptik customer and regularly interface with them to get product feedback

Requirements

  • 3-5 years of experience in a technology-based SAAS first product role
  • Bachelors/Master’s Degree in Engineering from a Tier 1 institute like IIT, BIT, NIT, etc. or US/UK
  • Strong understanding of the B2B software ecosystem, processes and market in general
  • Experience working in startups or successful entrepreneurial adventures
  • Strong problem solving and analytical skills
  • Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
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