Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.
We want to be the most admired brand globally when it comes to enterprise conversational AI. We deeply care about building the right solutions for our clients and ensure they get the desired ROI and as the Principal Program Manager you will run a team of PMs, Analysts, Conversational designers to build the best conversational AI solutions in the market.
You will be the person who owns the entire Bot delivery for our clients end to end. As the Program Management leader, you will lead delivery and project execution for our growing Enterprise Business. You will be responsible for building and leading a team of passionate Program Managers to deliver industry first chatbot solutions that solve for pressing industry problems. Apart from being highly data-driven and user-experience focussed, you will build upon your solid track record of delivering high quality products. You will leverage your technical expertise to set up the right processes and keep help the team with solutions for complex technical problems. You will work independently in highly ambiguous environments and comfortable with new technologies. A significant part of your work will involve working with the leadership within Haptik’s enterprise team across sales, marketing, customer success and building the company for long term success.
* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.
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