AI-POWERED SALES ASSISTANT
Power Seamless Shopping Experiences with Generative AI
Help customers find the right products and streamline their shopping experience with Generative AI-powered sales assistant. Improve conversions with personalized recommendations & phenomenal pre-sales support.
Intelligent Features for Smart Buying Guidance
Unlock Tangible Business Value with Generative AI
Human-Like Sales Assistance
Built on large language and generative AI models, the sales assistant provides personalized product recommendations based on context from ongoing and previous customer conversations.
Enable Informed Buying Decisions
Offer buying guidance based on information from your help center, blogs, ensuring customers have all the information they need to make informed decisions.
Catalog Search
Respond with precise recommendations based on customer queries with embeddings that can search through your product catalog for the best match.
Out of Scope Query Handling
With advance NLU capabilities, augmented by GPT, the sales assistant can understand & respond to complex commerce queries in a conversational manner.
How GPT Sales Assistant Works
1. Ingestion
The product catalog is ingested into the system while natural language search is enabled to power fast and accurate product search results.
2. Human-Like Sales Assistance
The sales assistant sends personalized buying guidance & dynamic responses based on queries.
3. Accurate Responses
The sales assistant has been trained on unstructured data to understand company policies & purchase recommendations, improving the accuracy and relevance of answers.
Turn Window Shoppers into Buyers with Generative AI
- Personalized Guidance: Guide prospects with tailored responses so they find the right products and complete the purchase.
- Versatile & Accurate: Cater to as many customer requirements as needed - including pricing, ratings, availability, store location, and more.
- Improve Buying Experience: Help hesitant shoppers make informed buying decisions with conversational support improving their experience & increasing conversion.
Convert Buyers into Brand Loyalists
- Continuous Engagement: Help customers with order tracking, product returns, feedback collection, and more.
- Timely Support: Fast-track query resolution and access to information, so customers feel well-supported and become brand ambassadors.
- Advice & Tips: Customers aren’t always seeking product recommendations. Provide personalized advice & tips giving essential takeaways for future purchases.
Gen AI-Powered Pre-Sales Support Across Industries
Customized Solutions for Diverse Industry-Specific Use Cases
Retail
Resolve queries related to product availability, pricing and discounts, return and exchange policy, and delivery & shipping.
Fintech
Deliver support on queries regarding account setup and management, investment advice, security and encryption, among others.
Healthcare
Offer timely resolution to customer queries on health insurance, health records, diagnosis and treatment, medication, and more.
Traveltech
Enable travelers with personalized support on travel bookings, refunds and cancellations, itinerary, travel advisory, etc.Lending
Resolve prospects’ queries around loan eligibility, interest rates, repayment terms, application process, and so on.