Customers' data security is our #1 priority. Haptik is compliant with military-grade security standards & privacy regulations, proven to handle confidential data with top-notch security.
Haptik is a security-first company that protects your data and makes sure the end-users feel confident while using our products & services.
Protecting customer information is of the highest priority to us. Haptik’s platform and data privacy policies and processes comply with the various provisions of GDPR, CCPA, PDPA, and all other renowned privacy compliances.
Stringent access controls, data subject rights, data anonymization
Quarterly audits to improve our data privacy posture
Our security management program is robust and comprehensive.
Haptik is now compliant with HIPAA (The Health Insurance Portability and Accountability Act of 1996)
Achieving HIPAA compliance involves demonstrating security & privacy controls at the technical and operational level (a total of 71 key controls, also known as ‘safeguards’).
It is the pinnacle of Healthcare regulatory compliance across the globe and benefits other industries alike.
Haptik has a superior enterprise-grade architecture design and practices deployed on the world’s most secure cloud platforms - Azure & AWS.
Physical access is restricted to authorized personnel
Premises are monitored and access is also logged
We deploy security incident alerting & management for all our components and systems
Highly scalable and available systems with fault tolerance and horizontal scaling capabilities.
Haptik continuously monitors the application performance and smartly detects a surge in traffic to scale the systems without human intervention, constantly maintaining 40% of buffer capacity and cloud quota on any given day.
Haptik guarantees 99.9% uptime with technical on-call teams working 24x7 round the clock to make sure we always respond to incidents without failure.
All communication to our systems is strictly done over HTTPS, adhering to SHA-256-based certificates.
While at rest, AES-256 encryption is used to keep the data secure, ensuring that even if AWS or Azure data centres are attacked, it won’t be a threat to our customers' and end-users' data.
The encryption algorithms that we use in various components of the system are also FIPS 140-2 compliant.
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