Haptik is on the lookout for a dynamic and driven individual for the role of Platform Evangelist. The role requires a good blend of technical, product and interpersonal skills with a passion to drive adoption of new platform/product in the market. The vision is to make the Haptik Platform as defacto platform for bot builders.
Communicate regularly with internal and external teams to help them build bots effectively on the platform.
Ensure the 3rd parties are successful and are able to leverage the platform to its maximum potential
Conduct trainings for third party bot builders, ISVs, etc.
Create training & marketing material, like articles, short videos, manuals, etc to communicate capabilities of the platform.
Be the solutioning expert to help them build right conversational experiences and implement that
Gather feedback on platform usage and work closely with Product Manager to improve the platform.
Keep up with the trends in the industry and platform capabilities of the competition.
Troubleshoot issues for clients and work with different teams to resolve issues.
Build the team and processes as and when things scale up.
4-6 year of experience with at least 2-3 years of experience as a developer.
Demonstration of critical product and consumer thinking during his/her career.
Worked on integration of sdks and apis and has a good ability to troubleshoot issues.
Experience of building a bot on any platform will be added advantage.
Excellent communication skills and experience dealing with multiple stakeholders.
Experience of managing a team will be a plus.
Prior experience of working on a platform and scaling the same will be a big plus.