Manager - Channels and Alliances, BD

Location: Mumbai, 1 Vacancy - Fulltime

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes, big and small - come and join us!

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a “Manager, Business Development” to believe in this mission and lead the engineering aspects of bot delivery.

What will you do every day?

You will be hunting for new partners who have captive clients with a strong product fit. A major portion of the role will also involve managing existing accounts and farming them for more new opportunities. You will discuss the commercial engagement with the partner and create value by realising the synergies into tangible business impact for the end client. You should be someone who loves software and can communicate its impact with ease to customers of all kinds. This person will own all of the company’s revenue generation through existing and new partnerships. Your goals will closely be linked to the health of the overall business.

This the position reports into the AVP & Sales Head, overall working closely with the CEO and Business Head. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Build and grow a business through channel partnerships in all markets Haptik operates in.
  • Maximizing sales through existing channel relationships and developing programs for growing/ nurturing channel and strategic partners.
  • Owning and executing on a channel revenue number on a monthly basis (MRR).
  • Formulating, executing and reviewing strategic plans with strategic channel partners.
  • Positioning the organization and it's channel partners for strategic opportunities.
  • Leveraging internal and external resources to effectively position the organization as the solution of choice across the SI and VAR landscape.
  • Designing and implementing programs in conjunction with marketing to drive knowledge of the organization & it's products in markets.


  • Significant experience of 5+ years developing business through the channels and proven leadership abilities leading a team.
  • Demonstrated history of building a large software business across India using channels, alliances and partnerships.
  • High effectiveness at working both SI and VAR Channels as well as distributors.
  • Proven (relevant) sales experience in the software industry.
  • Exceptional track record of leveraging the channel to build and close deals by working across all levels of the organization, from developer to the C-Suite.
  • Proven leadership abilities and business acumen.
  • Understanding of SaaS and cloud business (preferred not mandatory).
  • Exceptional written and verbal communication skills.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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