Haptik logo


Location: Mumbai, 1 Vacancy - Fulltime

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes of Enterprises, big and small - come and join us!

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for an “Integration Engineer” to believe in this mission and to help develop high-quality chatbots for our clients.

What will you do every day?

As an Integration Engineer, you will be working in a fast-paced agile environment where you will use your knowledge of backend web technologies and combine them with your understanding of Haptik’s bot building tool to deliver awesome chatbots for our clients. You will be part of a talented team of Program Managers, Engineering Managers, QA Engineers, UX, and Content Specialists.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Work with customers to understand client requirements and help design and engineer solutions.
  • Work with our customer's engineers using Haptik platform tools and help them integrate. Assist them to build conversational flows, both chat, and voice-based, with amazing user experience.
  • Ability to successfully handle multiple integration projects simultaneously.
  • Model database architecture for performance and scalability.
  • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.
  • Create professional technical documentation and present for internal and external use.
  • Identify ways to improve the Haptik bot building tools to help our customers can get to value faster.
  • Fully participate in a scrum-based, agile development team.


  • Must have a Bachelor's or higher degree in computer engineering, IIT/NIT graduate preferred.
  • 1-2 years of experience developing and integrating scalable products.
  • Good knowledge of python and Django framework.
  • Must have modeled database schemas for large scale applications using MySQL, Mongo, etc.
  • Knowledge of RabbitMQ, Redis, Elasticsearch, and Docker is a plus.
  • Excellent communication, organizational and time management skills with a focused attitude to work with strong attention to detail.
  • Should be comfortable working in a fast-paced environment and take ownership of the projects with an entrepreneurial mindset.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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