MEDIA & ENTERTAINMENT

Improve Audience Engagement with Personalized Content

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Promote new releases, personalize show suggestions, and grow your subscribers by engaging in meaningful conversations with your audience at every stage.

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Trusted by Leading Media & Entertainment Brands

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Customer Success Storiesright arrow
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Promote Your Latest Launches and Create Market Buzz

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  • circle-check Run paid ad campaigns, and broadcast notifications to get your users talking about latest releases on apps like Instagram, Messenger, WhatsApp and others.
  • circle-check Share live updates and event information at the right time to pique subscriber interest.
  • circle-check Inform users about upcoming discounts, on-demand shows, pay-per-views, and more to build lifelong relationships.
Explore Conversational Marketing right arrow
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Grow Your Customer Base and Sales

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  • circle-check Automate tasks like buying show tickets, subscriptions, upgrades within games and more to generate revenue faster.
  • circle-check Suggest new and trending content based on your user’s personal preferences to bring back dormant subscribers.
  • circle-check Remind users about upcoming subscription renewals and collect pending payments to reduce abandoned accounts.
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Subscriber Support at Scale

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  • circle-check Empower your users to update subscription plans, renew packages, make payments, and manage accounts on their own.
  • circle-check Automate FAQs related to billing, account information, so that agents can focus their time on more important customer-facing matters.
  • circle-check Provide fast and timely query resolution.
Learn How a Gaming App Achieved 78% Support Automation Rate right arrow

Enhance Media & Entertainment Experiences with Haptik

Enable your subscribers to watch their favorite shows hassle-free

AB-testing

Pre-built Conversation Workflows

Leverage Haptik’s library of 100+ pre-built conversation workflows used by Media & Entertainment industry leaders.

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Send Two-way notifications

Make your campaigns interactive by engaging in two-way conversations that nudge users further in their journeys.

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Support for 130+ Languages

Increase your viewership across regions by supporting local languages that your users prefer to watch their shows in.

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Smart Agent
Routing

Quickly address up to 80% of customer inquiries and direct more pressing cases to support agents.

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The Impact of Haptik’s Media & Entertainment Chatbots

Drive superior customer engagement, offer instant resolution and achieve higher ROI

26K
Conversations Handled
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28K
Users Engaged
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10X
Return On Investment
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