Conversational AI for Finance
FSI

Digital Transformation Across Banking, Insurance, and Investments

Power the entire customer journey with a digital assistant - from acquisition to support. Drive account registrations and save up to 60% in customer support costs through Live Chat & Conversational IVR.

Lead
Scoring
Product
Recommendations
Account
Opens
Registration
Queries
Account
Information
Instant
Support
Haptik-AI-Expert

Live Chat & Messaging

Provide instant support to your customers on their preferred communication channels. Reduce 90% customer care costs by automating frequently asked L1 queries. Deliver extraordinary customer experiences while simultaneously deflecting traffic from other expensive channels such as phone.

Lead Generation

Convert website visitors into engaged leads using Intelligent Prompts. Provide value by guiding users about relevant financial services, and prevent users from dropping off by addressing common FAQs.

Conversational IVR

Swiftly handle inbound call center queries using intelligent voice assistants. Deflect expensive support calls from hitting human agents, saving costs. Leverage speech recognition to understand user intent and resolve queries accurately.

Conversational Commerce

Proactively interact with users to qualify leads and identify sales opportunities. Categorize users based on user data and lead scoring to upsell and cross-sell new products, influence purchase decisions, recommend customized products and drastically improve conversions.

Upgrade your Customer Experience

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