Sell smarter with highly personalized recommendations and expert-like guidance to convert visitors into happy, engaged customers.
Save up to 90% in customer care costs by automating common user queries augmented by smart routing to an advanced live agent system for complex queries.
Amplify brand reach by connecting with customers across 40+ messaging channels, including Web, Mobile, Messenger, and WhatsApp.
"We partnered with Haptik for Valentine’s Day & this was our first foray into using AI/Chatbots to drive engagement & sales. Haptik gave us the perfect platform to connect with millennials who look for gifting solutions around occasions like Valentine's Day. The overall results have been extremely encouraging seeing that we have exceeded all our benchmarks with respect to revenue & media deliveries."
Make every website and app interaction count with our powerful recommendation engine that serves as an expert shopping assistant for your users. Strengthen purchase intent, influence buying patterns and deliver tailored shopping experiences that bring in more ROI.
Provide delightful post-purchase experiences and save up to 90% of customer care costs using our AI-driven Live Chat. Seamlessly respond to user queries such as Order Tracking, FAQs, Payment issues, etc. and automatically route complex issues to support agents, powering the right mix of technology and human skills.