Sell smarter with highly personalized recommendations and expert-like guidance to convert visitors into happy, engaged customers.
Save up to 90% in customer care costs by automating common user queries augmented by smart routing to an advanced live agent system for complex queries.
The Haptik Bot has done a wonderful job for us. It was able to handle a large number of queries, far beyond what our agents would have been able to manually do given the rise in the number of queries during the sale. 75% of responses were handled without human intervention – a massive savings for us in terms of man-hours! We are very impressed with the Haptik team, who were able to offer a solution in such a short span of time. We look forward to continuing our association with Haptik for more long-term projects.
We partnered with Haptik for Valentine’s Day & this was our first foray into using AI/Chatbots to drive engagement & sales. Haptik gave us the perfect platform to connect with millennials who look for gifting solutions around occasions like Valentine’s Day. The overall results have been extremely encouraging seeing that we have exceeded all our benchmarks with respect to revenue & media deliveries.
Integrating Haptik’s Bot within the Future Pay App has been an excellent partnership for us. Users love engaging with the Daily Quiz and Shopping List chatbot and our overall weekly retention rate has increased by more than 20%. We are excited about implementing more use cases in the coming months.
Make every website and app interaction count with our powerful recommendation engine that serves as an expert shopping assistant for your users. Strengthen purchase intent, influence buying patterns and deliver tailored shopping experiences that bring in more ROI.Learn More
Provide delightful post-purchase experiences and save up to 90% of customer care costs using our AI-driven Live Chat. Seamlessly respond to user queries such as Order Tracking, FAQs, Payment issues, etc. and automatically route complex issues to support agents, powering the right mix of technology and human skills.Learn More