Conversational AI for E-Commerce & Retail
Retail / E-Commerce

Omnichannel, Personalised Shopping Experiences

Enhance purchase decisions with relevant recommendations, and enable live chat support at the point of sale. Replicate in-store assistance on your digital channels, using a multilingual voice assistant.

Personalized product
recommendations
Shortlist
Items
Add to
Cart
Make
Payment
Track
Order
Order
Again
Sales in ecommerce industry
Haptik-AI-Expert
customer care in ecommerce industry

Conversational Commerce

Make every website and app interaction count with our powerful recommendation engine that serves as an expert shopping assistant for your users. Strengthen purchase intent, influence buying patterns and deliver tailored shopping experiences that bring in more ROI.

conversational commerce in ecommerce industry

Live Chat & Messaging

Provide delightful post-purchase experiences and save up to 90% of customer care costs using our AI-driven Live Chat. Seamlessly respond to user queries such as Order Tracking, FAQs, Payment issues, etc. and automatically route complex issues to support agents, powering the right mix of technology and human skills.

live chat and messaging in ecommerce industry

Upgrade your Customer Experience

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