Haptik

Executive HR

Location: Mumbai, 1 Vacancy - Fulltime

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.

We want to be the most admired brand globally when it comes to enterprise conversational AI. Whenever a company thinks of solving their needs through chat or voice bots, they should find Haptik. We are looking for a passionate and driven People’s person to help us retain and manage the best talent for the Company. You will work with a fast-paced aggressive HR team reporting directly to the Senior Manager - Human Resources.

What will you do every day?

You will be responsible to conduct One: One Employee-to understand their issues, grievance, (if any) Conducting exit interviews, Communicating policies pertaining to Human Resources, Collecting and analysing employee data, Overseeing employee orientation and training, Coordination and researching various training depending on the need of the team, Organising activities and events for the employees.

Most importantly liaising between employees and management.

You will be juggling multiple projects and priorities simultaneously which will make each day very different and exciting than the previous.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Outstanding interpersonal skills.
  • Exceptional written and verbal communication.
  • Excellent organizational skills and attention to detail.
  • Good problem-solving ability.
  • Work closely with Marketing to position the company as a leading technology brand and Great Place to work.
  • Be a part of the larger technology/ HR community across the country and participate in industry events as applicable.
  • Develop long term relationships with employees and technology leaders.

Requirements*

  • 1-2 years of HR experience.
  • Must have a PG/MBA in HR.
  • Excellent interpersonal communication skills and gets excited by working in a fast-paced environment.
  • Clear understanding of the HR role.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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