UI/UX Designer

UI/UX Designer

Location: Navi Mumbai, 1 Vacancy - Full-time

What we want to accomplish and why we need you?

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till this date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of tools to meet the user and business goals that can enable any kind of conversational application. With a 100-member strong team, including   some of the finest minds in Design & Product, Haptik is truly poised to lead the Conversational AI revolution. We are building products to solve problems by chat – come and join us!

What will you do every day?

You will be working with the UX Lead, PMs, content writers and engineers. You will be responsible for delivering high-quality designs and visual content in the chatbot context covering various visual static and dynamic touchpoints. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

  • Work on the end user experience of chat and voice assistants built for commerce and lead generation solutions in conjugation with the UX lead & PM
  • Be responsible for the look and feel of the chatbot – Envisioning and creating UI elements relevant to various contexts
  • Scouting images, gifs, videos, for certain common conversational elements – Work with the content writers and Create / find / modify — relevant illustrations/ images/ icons / emojis – matching their content as required
  • Create the style guide and aesthetic palette for the chatbot experience, presentations, and various other touchpoints in internal and client’s context.
  • Hands on research activities, such as data gathering, conducting user testing, following the defined UX strategy.
  • Use an iterative design approach to come up with new wireframes, mockups, interactive prototypes, etc. in conjugation with the UX Lead and Product Manager.
  • Continuously measure and analyse specific data to understand the impact of various design experiments in conjugation with the UX Lead.
  • Working with developers, to complete the developer hand off providing assets and creating the right instructions for technical implementation.

Ok, you're sold, but what are we looking for in the perfect candidate?



  • 2 – 5 years of experience in UI / UX / Product Design .
  • Expertise in – Adobe Photoshop, Illustrator, Adobe XD/ Figma/ Sketch  (expertise at least in 1).
  • Bachelor’s Degree in Engineering or Design from a Tier-1 Institute (preferable).
  • Great communication skills, both written and verbal.
  • Creative, resourceful, detail-oriented, highly organized, hands-on
  • Comfortable with a fast-paced, always-on, highly ambiguous environment.
  • Portfolio to showcase past work.
  • Experience of working with developers to implement developer hand off.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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