Backend Engineer

Backend Engineer

Location: Navi Mumbai, 2 Vacancy - Full-time

What we want to accomplish and why we need you?

Haptik’s Virtual Assistant for Commerce provides customers with an intuitive conversational way to discover and shop for products or services. This includes recommendations (which are the most romantic hotels near the beach in north goa / show me some in ear headphones with awesome bass), information (does this mobile support dash charging / what’s it’s screen size), quality (how good is it’s camera / how have solo travellers rated this hotel), comparisons (which of these two options is better for gaming), guidance (how much RAM do I really need / what are the benefits of laser autofocus) and a variety of other types of customer queries.

What will you do every day?

You will be responsible for architecting, developing and scaling systems that form the core platform of Haptik’s commerce Virtual Assistants. You would be expected to work across projects spanning Natural Language Processing, Semantic Search, Knowledge Graphs, Web Data, Client API Integrations and Analytics.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Thorough understanding of how to build/improve complex tools already at scale.
  • Ship products with a cross-functional team of engineers, designers, analysts and product managers.
  • Good skills at estimation and breaking down a project into smaller, manageable tasks.
  • Model/Re-Model database architecture for performance and scalability.
  • Collaborate with the product team to build out cutting edge proof of concept (POC).
  • Respond to data requests, generate/produce reports to help product teams make informed decisions.
  • Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process.
  • Fully participate in a scrum-based, agile development environment.
  • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.
  • Excellent communication skills to collaborate with other development teams.


  • Must have a Bachelor’s or higher degree in engineering.
  • 3+ years experience in python based software development building and improving internet-scale products / services.
  • Has in-depth knowledge of backend systems, design principles, good coding practices.
  • Has worked with databases and search systems to optimize for performance and scalability. Preferably with MongoDB and ElasticSearch.
  • Has good skills at estimation and breaking down a project into smaller, manageable tasks.
  • Experience with language understanding, semantic search and information retrieval systems will be preferred.
  • Exposure to tools like Git and JIRA would be an added benefit.
  • Comfortable working in a CI/CD delivery environment.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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