Haptik’s Virtual Assistant for Commerce provides customers with an intuitive conversational way to discover and shop for products or services. This includes recommendations (which are the most romantic hotels near the beach in north goa / show me some in ear headphones with awesome bass), information (does this mobile support dash charging / what’s it’s screen size), quality (how good is it’s camera / how have solo travellers rated this hotel), comparisons (which of these two options is better for gaming), guidance (how much ram do I really need / what are the benefits of laser autofocus) and a variety of other types of customer queries.
You will be working with PMs and research associates in delivering AI assistants of the highest quality to our varied set of clients and delivering engaging conversational experiences for customers. You will own intent understanding, testing activities of Haptik’s AI sales assistant product and drive continuous improvement of key success metrics. You should be someone who enjoys working with cutting-edge technology products, and is comfortable with analysing large data sets. You’ll be joining a young and energetic team with a startup environment within the sprawling Navi Mumbai Jio Campus. The exceptional food is an added delight.
* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.
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35 under 35
Best Innovation in
Conversational AI company
of the year 2018
Companies in 2018