Your Business with

WhatsApp Commerce

Send personalized recommendations, increase cart recovery and drive conversions with a 3-month FREE Whatsapp business account

Apply for FREE WABA Account

WhatsApp usage spiked by 40% during COVID-19, making it the most sought after platform to engage with users and improve conversions

*Only eligible for businesses in India that meet certain pre-requisites

Get started with WhatsApp Commerce using Haptik

Drive sales and deliver exceptional support on users’ most preferred  communication channel

Acquire New Users

Convert website visitors into leads and build stronger customer relationships.

  • Cheaper acquisition Channel
  • Solid leads pipeline
  • 1:1 Communication with over 400 million WhatsApp users

Improve Transactions

Share personalized recommendations and seamlessly integrate with 3rd party payment gateways.

  • 0% intermediary Commission
  • Improve cart recovery
  • Upsell & cross-sell

Drive Customer Service

Deliver world-class customer support on your users’ most preferred communication channel.

  • Increase FRT and save over 30K agent hrs/month
  • Drive higher CSAT & NPS
  • Send reminders & alerts

WhatsApp Business Opportunity

Key use cases to drive engagement and conversions using WhatsApp

BFSI & Lending

  • Application process
  • Lead generation 
  • Policy recommendations 
  • File a claim


  • Portfolio tracker updates 
  • Stock recommendations
  • Interest calculators
  • Mortgage calculators


  • Product FAQs
  • Payment issues & Refund 
  • Product recommendations
  • Cart recovery


  • Collect shopping lists
  • Curate latest offers
  • Catalogues preview
  • Retargeting

Automobiles and Ancillaries

  • Nearby dealer locator
  • Book a test drive
  • Maintenance renewal/Due updates
  • Recommendations


  • Personalized recommendations
  • Cart recovery
  • Upgrades & Cross-sell 
  • Reminders

Cognitive WhatsApp Solution

Enable conversational commerce and drive revenue with Haptik’s AI-powered WhatsApp chatbots

Case Studies

How Haptik Built the World’s Largest Chatbot to Curb COVID-19

World’s 3rd Largest Telco resolved 74% User Queries via WhatsApp

How Haptik Enabled OYO to Leverage WhatsApp for Customer Service

Apply for FREE WABA account

Try out WhatsApp Commerce. The first three months are on us! Limited offer*

*Only eligible for businesses in India that meet certain pre-requisites

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