conversational-ai-chatbot

Go automation-first with Conversational AI Chatbots

Automate your customer care during the COVID-19 lockdown with Haptik's Conversational AI
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Pioneers in Conversational AI since 2013problems-section-title

3B+

Chat & Voice Interactions

138

Live Implementations

6

Fortune 500 Customers

100M+

Consumers Reached

Disconnect between offline and online buying

real-time-messaging

Getting help takes too long

customer-support

Inefficient customer service operations

virtual-personal-assistant

Lack of personalized human attention

haptik IVA

Haptik-AI-Expert
Voice Enabled

Across web, telelphony, smart speakers

Agent Chat

Route complex queries to live agents

Enterprise-Grade
Enterprise Grade

Data Protection, Secure Platform & SDKs

CRM-Integrations
CRM Integrations

Simple API connectors to any CRM globally

cognitive-ai-technology
FAQ Automation

• One Way Q&A

• No Context

• Goal was Accuracy

Defined Chat Flows

• “If-then” tree structures

• Multi-turn Q&A

• Goal was Automation

Dynamic Data Input

• CRM integrations

• Solves basic queries

• Goal was CSAT

IVA

• Deep domain knowledge

• Human like AI

• Goal is ROI

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