To get the most out of WhatsApp as a platform, it is important for your brand to follow the best practices and avoid the pitfalls. Here are the Do’s and Don’ts of using WhatsApp Enterprise.
WhatsApp is the perfect customer engagement tool for brands. Learn how you can leverage the platform to serve and sell to your customers.
Here’s a quick guide to some of the best ways to acquire customers for your brand’s WhatsApp channel.
We built a WhatsApp chatbot for Reliance Industries’ historic “rights issue”, to answer shareholders’ queries in just 24 hours! Read on to learn the whole story.
This step-by-step guide will take you through everything you need to set up a WhatsApp Enterprise account for your business.
A number of recent developments indicate that WhatsApp is poised to become a major commerce platform. Here are three key reasons why brands should be ready for WhatsApp Commerce.
To help ensure public awareness during the COVID-19 pandemic, Haptik has developed MyGov Corona Helpdesk – the Government of India’s official chatbot for disseminating information about the Coronavirus. Here’s what our Co-Founder & CEO Aakrit Vaish has to say about the solution.
When it comes to addressing the threat of the coronavirus outbreak, information is crucial. To that end, Haptik has built the nCov Helpdesk, a WhatsApp chatbot to answer queries about coronavirus and raise awareness. Read on to learn more.
WhatsApp Business offers brands a better way to engage and serve customers. Read on to learn why your brand should definitely be on WhatsApp.
Drawing upon Haptik’s experience with designing conversational experiences on WhatsApp, here are some things to keep in mind while creating a WhatsApp Bot.