Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
Tag: voice bots
5 Chatbot Solutions For The Financial Services Industry
According to a report by Gartner, it is estimated that by the year 2020, customers will manage 85% of their relationships with a bank without directly interacting with a living being. In 2017, leveraging new technology and robotic automation was amongst the top three strategic priorities for banks, as per Ernst and Young (E&Y). Much …
