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How Intelligent Virtual Assistants Are Better than Chatbot
About Conversational AI

5 Ways Intelligent Virtual Assistants Have an Edge Over Chatbots

Intelligent Virtual Assistants have a number of characteristics that enable them to better serve customers. Read on to learn about them.

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Usability Heuristics for Chatbots
About Conversational AI

10 Usability Heuristics to Design Better Chatbots

Conversational AI solutions need to be designed keeping their usability for end-users in mind. Read on to learn how heuristic principles can be applied to design better chatbots.

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Voice or Text: Deciding and Designing a User-First Chatbot - Haptik Blog
About Conversational AI Product Announcements

Voice or Text: Deciding and Designing a User-First Chatbot

Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.

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About Conversational AI

A Beginner’s guide to designing smart chatbots

At Haptik, one of the world’s largest chatbot platforms, we have now been working on chatbots for over 4 years, starting way before they became cool 😎. I joined the company about halfway through this journey as a “UX Designer for Chatbots”. Coming from the traditional background of designing interfaces on web/mobile apps, I had …

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Our Latest Recommendations

  • 5 Ways Intelligent Virtual Assistants Have an Edge Over Chatbots
  • Haptik Expands Leadership Team with Saumil Shah Joining as Vice President of Engineering
  • Intelligent Virtual Assistants: Going Beyond Chatbots
  • Haptik Acquires Conversational Commerce Startup Buzzo.ai
  • Haptik brings on board Buka Gurgenidze-Steinau as VP – Cognitive Solutions

From Our Tech Blog: Haptik Tech Blog

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Managing Chatbot Data Using Elasticsearch

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  • Focus, fun, and fellowship - that sums up our recent offsite. Haptikans gathered to celebrate fruits of their hard work and discuss milestones that lie ahead.

Employees who showed unparalleled devotion to their work and succeeded were awarded the Big Hand Award.

If you have the aspiration and zeal to work with one of the next-gen AI company, head over to our careers section - https://haptik.ai/careers/

#Throwback #Offsite #Haptikans #EmployeeMotivation #EmployeesMatter
  • Are you Conversational Commerce ready? 
Join our latest webinar on Conversational Commerce: Retail’s Next Frontier and hear from Swapan Rajdev (Co-founder & CTO, Haptik), Liz Snower (VP - Growth, Haptik) and Rich Hack (VP - Operations, Capstone IS) and learn how retailers can leverage the power of chat and voice-based virtual assistants. 
Date: November 14 from 2 PM ET 
Register today: https://attendee.gotowebinar.com/register/4661418431240056077?source=Instagram
  • We will be at the BFSI AI & Analytics Summit tomorrow! Meet us and we will be happy to discuss how to leverage #ConversationalAI to cater to your customers' needs. 
#BFSIAI19 #chatbot #apiintegration #automation #artificialintelligence #machinelearning #AI #ML
  • We recently conducted a #Hackathon - ""Hac-Tik"" over a busy weekend on 3 themes - Productivity, IoT, hack for change.
Result? Some really cool ideas and great team bonding.

#teamspirit #workculture #ideas #inspiration #think #learn #create #iot #internetofthings

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