Reducing operational costs, ensuring an omnichannel presence, enhancing customer experience and more – Conversational AI is the perfect customer care platform for the Financial Services sector. Read on to learn why.
Haptik introduces ‘Smart Assist’, a new feature that humanizes our AI, making it as conversational, free-flowing and natural as possible, while also bringing higher cost efficiencies for our partners.
In the here and now, Conversational AI is already proving to be an immensely valuable tool for the insurance sector. Learn about some of the exciting developments that insurance brands and their customers can look forward to in the near-future.
Conversational AI has transformed the way insurance brands engage with their customers. But human insurance agents continue to play a crucial role. Learn how AI Assistants help insurance agents with their jobs.
Conversational AI can be a great lead generation tool for insurance brands. Learn how AI Assistants can help insurers more effectively engage prospective customers.
Empathy plays a key role in interactions between businesses and their customers. Learn how brands can leverage the power of empathy through empathetic virtual assistants.
From recommending insurance plans, to helping customers manage their existing policies, Intelligent Virtual Assistants are a valuable asset for insurance brands. Learn about five key Conversational AI use cases for the insurance sector.
Universities invest a lot of time and effort in reaching out to prospective students to communicate what they have to offer. Learn how Conversational AI can help your university better engage students and boost your admissions process.
An Intelligent Virtual Assistant’s ability to handle out-of-scope queries the right way is crucial to ensuring a great customer experience. Haptik’s Shrey Jain and Gaurav Arora take a deep-dive into this key aspect of Conversational AI.
When it comes to Intelligent Virtual Assistants, bot breaks are a reality – and handling them the right way is crucial for delivering a good customer experience. Our Co-Founder & CTO Swapan Rajdev takes a deep-dive into bot breaks and our approach to handling them at Haptik.