Haptik, one of the world’s leading Conversational AI companies and a subsidiary of Reliance Industries, recently developed an Intelligent Virtual Assistant (IVA) for Tata Mutual Fund, with a scope of managing 70% of query inflow for its customer support team. The virtual assistant is called Prof. Simple and it makes understanding mutual funds and other …
Intelligent Virtual Assistants have a number of characteristics that enable them to better serve customers. Read on to learn about them.
Haptik brings on board Saumil Shah as VP-Engineering. Read the press release to learn more.
Intelligent Virtual Assistants are the latest iteration of Conversational AI technology. Read on to learn more about IVAs and how they differ from chatbots.