App Services

5 Things That Happen When You Start Using Haptik

How many times have you outsourced something like booking flight tickets, making a restaurant reservation or ordering food to a friend? Twice? Thrice? Eitherway, you can count the number of times you asked someone to complete tasks for you. Owing to trust factor or just gut feeling that the other person might get it wrong, …

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5 Reasons You Should Get An Assistant Instead of a Girlfriend

Valentine’s Day is approaching and love is in the air. Well, for some. For the rest of us, it turns out to be just another day where we end up weighing and debating the pros and cons of being single. Along with reactions that range on the spectrum of relentlessly hitting the gym to hitting …

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Comcast service disconnection call – India version

The call of Ryan Block trying to get his Comcast service disconnected is a great example of how frustrating traditional customer support can be. Now, that made us think what if this was to happen in India? How would the conversation go? Well, we had to find out, so here you go 🙂  

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Top 10 Customer Support Issues in India

At Haptik, one of the things that’s fascinating for us to see is the type of questions people ask and their biggest pain points. After about 20 days of the service being live, we thought why should Haptik experts be the only ones having all the fun? So, presenting below are the 10 most frequent …

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@hellohaptik has now helped >2,000 Users

The Haptik app launches at the end of this month, but the “service” has been live for the past few months. How you ask? Well, on everyone’s favorite public bitc*ing channel Twitter! Our in house experts have been intercepting Tweets sent out to brands, with the goal of getting back with a more timely and …

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