Facebook Messenger helps E-Commerce brands grow their business by generating high quality leads, scaling up support and enhancing customer experience. Read on to learn how.
Empathy plays a key role in interactions between businesses and their customers. Learn how brands can leverage the power of empathy through empathetic virtual assistants.
To get the most out of WhatsApp as a platform, it is important for your brand to follow the best practices and avoid the pitfalls. Here are the Do’s and Don’ts of using WhatsApp Enterprise.
Universities invest a lot of time and effort in reaching out to prospective students to communicate what they have to offer. Learn how Conversational AI can help your university better engage students and boost your admissions process.
WhatsApp is the perfect customer engagement tool for brands. Learn how you can leverage the platform to serve and sell to your customers.
Here’s a quick guide to some of the best ways to acquire customers for your brand’s WhatsApp channel.
Customer experience metrics such as CSAT and NPS are limited in their ability to measure the performance of Intelligent Virtual Assistants. Read on to learn why, and what the alternative could be.
Conversational commerce can dramatically transform customer experience for brands across verticals. Read on to learn about use cases for three key industries – E-Commerce & Retail, Travel & Hospitality and Financial Services.
Disambiguation enables Intelligent Virtual Assistants to deliver better customer experience for brands. Nikunj Sharma, from Haptik’s Platform team, explains how.
Leveraging the power of Machine Learning and Natural Language Understanding, Intelligent Virtual Assistants help brands in a number of ways. Read on to learn what they are.