Haptik has acquired Mumbai-based conversational commerce startup Buzzo.ai. Read on to learn more about the acquisition, and about Buzzo.ai’s voice commerce technology.
Haptik brings on board Buka Gurgenidze-Steinau as VP-Cognitive Solutions. Read the press release to learn more.
Conversational AI solutions need to be designed keeping their usability for end-users in mind. Read on to learn how heuristic principles can be applied to design better chatbots.