Disambiguation enables Intelligent Virtual Assistants to deliver better customer experience for brands. Nikunj Sharma, from Haptik’s Platform team, explains how.
Leveraging the power of Machine Learning and Natural Language Understanding, Intelligent Virtual Assistants help brands in a number of ways. Read on to learn what they are.
Intelligent Virtual Assistants have a number of characteristics that enable them to better serve customers. Read on to learn about them.
Haptik brings on board Saumil Shah as VP-Engineering. Read the press release to learn more.
Intelligent Virtual Assistants are the latest iteration of Conversational AI technology. Read on to learn more about IVAs and how they differ from chatbots.
Interactive Voice Response (IVR) is a key technology for call centres. Learn how enterprises can use Conversational IVR to automate customer care calls.
Learn how retail enterprises can leverage the power of Conversational AI to effectively engage their customers, both online and offline.
As one of the world’s largest Conversational AI companies, Haptik has powered automated conversations for a number of leading enterprises, including Samsung, KFC, Coca Cola, Future Group, Club Mahindra, among many others. The recent $100 million strategic investment by Reliance Jio in April this year has made us one of the most well-funded Conversational AI …
Read the case study to get an insight into how Haptik’s Customer Success Team works to optimize the Conversational AI solutions we develop for our partners.
Being a Program Manager is like being a mini-CEO. Varun Deshpande shares the lessons he’s learnt during his early days as a Program Manager at Haptik.