Learn how retail enterprises can leverage the power of Conversational AI to effectively engage their customers, both online and offline.
Conversational AI solutions need to be designed keeping their usability for end-users in mind. Read on to learn how heuristic principles can be applied to design better chatbots.
Conversational AI has emerged as a powerful tool for brands to promote their products and services. Learn about various approaches to using chatbots in marketing
Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
Wondering what building a voice bot for your business entails? Read our product manager’s story to learn what it takes to build a commercial voicebot.
This article explains chatbots can help the government be better public service providers with real-life examples of how they can make a difference!
Customer Support is at the heart of every business. With the need for scalable customer support systems rising exponentially, chatbots have risen as the best possible solution. Here’s where I tell you why.
We explain how chatbots are helping the Healthcare Industry today with practical examples of Conversational AI in action in the medical domain.
The story of how the growth of Artificial Intelligence has led to new and improved job prospects for Haptik’s chat agents as AI Trainers.
After 2 successful editions of India’s largest chatbot meetup, Bots-Up in Mumbai and Bengaluru, this time around, we decided to take the meetup to the startup center of the country – Gurugram! Yes, you heard that right! Haptik, in association with Amazon Web Services, hosted the 3rd edition of Bots-Up on 29th March in 91springboard’s …