5 minute readPicking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
6 minute readWondering what building a voice bot for your business entails? Read our product manager’s story to learn what it takes to build a commercial voicebot.
4 minute readThis article explains chatbots can help the government be better public service providers with real-life examples of how they can make a difference!
4 minute readCustomer Support is at the heart of every business. With the need for scalable customer support systems rising exponentially, chatbots have risen as the best possible solution. Here’s where I tell you why.
6 minute readWe explain how chatbots are helping the Healthcare Industry today with practical examples of Conversational AI in action in the medical domain.
5 minute readThe story of how the growth of Artificial Intelligence has led to new and improved job prospects for Haptik’s chat agents as AI Trainers.
4 minute readAfter 2 successful editions of India’s largest chatbot meetup, Bots-Up in Mumbai and Bengaluru, this time around, we decided to take the meetup to the startup center of the country – Gurugram! Yes, you heard that right! Haptik, in association with Amazon Web Services, hosted the 3rd edition of Bots-Up on 29th March in 91springboard’s …
6 minute readWith Conversational AI becoming a reality as the next paradigm shift in technology, the last few months have seen a flurry of events and conferences all over the world to bring more light to the topic. As one of largest chatbot platforms in the world, Haptik has been fortunate to be a part of a …
1 minute readAn infographic on how chat advertising is the preferred choice as compared to traditional video ads and how chatbots are helping in this paradigm shift.
6 minute readAt Haptik, one of the world’s largest chatbot platforms, we have now been working on chatbots for over 4 years, starting way before they became cool 😎. I joined the company about halfway through this journey as a “UX Designer for Chatbots”. Coming from the traditional background of designing interfaces on web/mobile apps, I had …