Haptik introduces the Intelligence Satisfaction Score (ISAT) – an industry-first framework to measure the effectiveness of Intelligent Virtual Assistants. Our Head of Customer Success, Achal Kothari, discusses the science behind the framework and how it can help brands.
Learn how the WhatsApp Business Solution combines with Haptik’s Conversational AI platform to revolutionize the way enterprises engage and serve customers.
Learn about multilingual chatbots – why they are needed, how to develop them, and Haptik’s experience of building our first vernacular language chatbot.
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
For businesses that value customers, Haptik’s Feedback Bot, provides a unique way to capture user feedback in a dynamic conversational manner.
Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
Wondering what building a voice bot for your business entails? Read our product manager’s story to learn what it takes to build a commercial voicebot.
In this blog, Swapan Rajdev, CTO – Haptik talks about the technology behind AI & chatbots, how it’ll improve the way we live our lives, & even create jobs!
As tech-savvy millennials strive to access relevant information for complex financial products – Haptik’s chatbot is a way of making life simpler.