Human agents can play a crucial role on a Conversational AI platform. Learn how Haptik’s proprietary Live Chat Agent tool facilitates that.
Multilingual Chatbots: Making Conversational AI Vernacular
Learn about multilingual chatbots – why they are needed, how to develop them, and Haptik’s experience of building our first vernacular language chatbot.
A New Chapter: Haptik Enters a Strategic Partnership with Reliance Jio
Learn all about the partnership that marks the beginning of a new era for Haptik.
4 Ways Chatbots Are Transforming the Travel Industry
Learn how chatbots are being effectively deployed in the travel industry, to the benefit of travelers and travel companies.
How Does a Chatbot Learn on Its Own?
How do companies like Haptik develop self-learning chatbots? Read on to learn about the various approaches to chatbot development.
5 Reasons Top E-commerce Businesses Have Made Chat Their Primary Customer Service Medium
Learn why top E-commerce businesses use chat as their primary customer service solution with live chatbot examples of Oyo, Goibibo and Swiggy.
Paid or Free Bots: 8 Questions To Help You Decide
Building or buying chatbots isn’t easy to do. So, before you decide between paid or free bots, here is an 8 question feature checklist we’ve put together.
Dissecting Conversational UI – An Infographic
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Understanding Conversational AI – What, Where & How You Can Use Bots
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
Introducing Feedback Bot: Customer Experience Powered by Conversational AI
For businesses that value customers, Haptik’s Feedback Bot, provides a unique way to capture user feedback in a dynamic conversational manner.
