Disambiguation enables Intelligent Virtual Assistants to deliver better customer experience for brands. Nikunj Sharma, from Haptik’s Platform team, explains how.
2019 at Haptik: A Decade in a Year
2019 was a landmark year for Haptik. Our Co-Founder and CEO Aakrit Vaish looks back on the exciting developments and big wins of the year gone by
4 Ways Intelligent Virtual Assistants Can Help Your Brand
Leveraging the power of Machine Learning and Natural Language Understanding, Intelligent Virtual Assistants help brands in a number of ways. Read on to learn what they are.
10 Reasons Why Your Brand Should Be on WhatsApp
WhatsApp Business offers brands a better way to engage and serve customers. Read on to learn why your brand should definitely be on WhatsApp.
Shipping IVAs and Planting Trees: Haptik’s Pledge for a Greener Tomorrow
As part of our obligation to help build a sustainable future, Haptik has initiated a Tree Plantation program. Read on to learn more about it.
Haptik Launches an IVA for Tata Mutual Fund that resolves 70% of Support Queries
Haptik launches a multi-channel Intelligent Virtual Assistant for Tata Mutual Funds that chats and responds to over 70% of the most common support queries.
5 Ways Intelligent Virtual Assistants Have an Edge Over Chatbots
Intelligent Virtual Assistants have a number of characteristics that enable them to better serve customers. Read on to learn about them.
Haptik Expands Leadership Team with Saumil Shah Joining as Vice President of Engineering
Haptik brings on board Saumil Shah as VP-Engineering. Read the press release to learn more.
Intelligent Virtual Assistants: Going Beyond Chatbots
Intelligent Virtual Assistants are the latest iteration of Conversational AI technology. Read on to learn more about IVAs and how they differ from chatbots.
Haptik Acquires Conversational Commerce Startup Buzzo.ai
Haptik has acquired Mumbai-based conversational commerce startup Buzzo.ai. Read on to learn more about the acquisition, and about Buzzo.ai’s voice commerce technology.
