Human agents can play a crucial role on a Conversational AI platform. Learn how Haptik’s proprietary Live Chat Agent tool facilitates that.
Learn about multilingual chatbots – why they are needed, how to develop them, and Haptik’s experience of building our first vernacular language chatbot.
Learn all about the partnership that marks the beginning of a new era for Haptik.
Learn how chatbots are being effectively deployed in the travel industry, to the benefit of travelers and travel companies.
How do companies like Haptik develop self-learning chatbots? Read on to learn about the various approaches to chatbot development.
Learn why top E-commerce businesses use chat as their primary customer service solution with live chatbot examples of Oyo, Goibibo and Swiggy.
Building or buying chatbots isn’t easy to do. So, before you decide between paid or free bots, here is an 8 question feature checklist we’ve put together.
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
For businesses that value customers, Haptik’s Feedback Bot, provides a unique way to capture user feedback in a dynamic conversational manner.