Conversational AI can be a great lead generation tool for insurance brands. Learn how AI Assistants can help insurers more effectively engage prospective customers.
How to Leverage the Power of Empathy with Virtual Assistants
Empathy plays a key role in interactions between businesses and their customers. Learn how brands can leverage the power of empathy through empathetic virtual assistants.
WhatsApp Enterprise: The Do’s and Don’ts
To get the most out of WhatsApp as a platform, it is important for your brand to follow the best practices and avoid the pitfalls. Here are the Do’s and Don’ts of using WhatsApp Enterprise.
5 Conversational AI Use Cases for Insurance
From recommending insurance plans, to helping customers manage their existing policies, Intelligent Virtual Assistants are a valuable asset for insurance brands. Learn about five key Conversational AI use cases for the insurance sector.
4 Ways Conversational AI Can Help Your University
Universities invest a lot of time and effort in reaching out to prospective students to communicate what they have to offer. Learn how Conversational AI can help your university better engage students and boost your admissions process.
How to Engage and Serve Customers over WhatsApp
WhatsApp is the perfect customer engagement tool for brands. Learn how you can leverage the platform to serve and sell to your customers.
How to Acquire Customers on WhatsApp
Here’s a quick guide to some of the best ways to acquire customers for your brand’s WhatsApp channel.
Handling Out-of-Scope Queries: The X-Factor That Makes or Breaks a Virtual Assistant
An Intelligent Virtual Assistant’s ability to handle out-of-scope queries the right way is crucial to ensuring a great customer experience. Haptik’s Shrey Jain and Gaurav Arora take a deep-dive into this key aspect of Conversational AI.
Behind the Scenes: How Haptik Built a Chatbot for the Reliance Industries “Rights Issue”
We built a WhatsApp chatbot for Reliance Industries’ historic “rights issue”, to answer shareholders’ queries in just 24 hours! Read on to learn the whole story.
WhatsApp Enterprise: How to Get Started in 5 Steps
This step-by-step guide will take you through everything you need to set up a WhatsApp Enterprise account for your business.