Help Series

Help 107: Transfer Money Online Instantly using IMPS

2 minute readRemember those days when transferring money was such a hassle? Go to the bank, fill out 20 different forms, wait in long counter lines, and even after all that, it would take more than 2-3 days for the money to get into the beneficiary account. With the proliferation of Internet in the banking sector, it has now become so much easier …

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News & Announcements

Welcoming Kalaari Capital to the Haptik Family

2 minute readThis post has been written by Aakrit Vaish, Co-Founder & CEO of Haptik. About two years ago, Swapan, Harish and I had this idea that mobile messaging works, and there can be so much more done with the medium than just exchange emoticons. We asked, is there a world in which we could talk to brands just like we …

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News & Announcements

Say Hello to IRCTC on Haptik: Info & Help on PNR Status, Ticket Availability, Timings, and more

2 minute readThe Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of the Indian Railways that among other things handles their entire online ticketing operations. Their flagship online ticketing portal https://www.irctc.co.in is the biggest e-commerce site in the country in terms of transaction volume. However, it has been infamously known as being one of the most …

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Help Series

Help 105: Refund for failed online recharges or bill payments

2 minute readThe advent of the Internet has created various opportunities for online businesses, which have in turn made our lives so much easier. One such utility is the ability to recharge your prepaid mobile/cable connection seamless online. Apps such as Freecharge and Paytm mean that we now don’t have to run to the nearest shop to recharge every time …

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