Learn why top E-commerce businesses use chat as their primary customer service solution with live chatbot examples of Oyo, Goibibo and Swiggy.
Building or buying chatbots isn’t easy to do. So, before you decide between paid or free bots, here is an 8 question feature checklist we’ve put together.
Everything you need to know about chatbots in the banking industry. Examples of the top banking chatbots in the market, best use cases and the future!
This article explains what symptoms your organization should exhibit for you to arrive at: “Yes. It’s time we got a chatbot for our business needs.”
This article explains chatbots can help the government be better public service providers with real-life examples of how they can make a difference!
It isn’t easy to buy a chatbot with a hundred vendors around. This guide helps you pick the right vendor and the perfect chatbot for your business.
Customer Support is at the heart of every business. With the need for scalable customer support systems rising exponentially, chatbots have risen as the best possible solution. Here’s where I tell you why.
We explain how chatbots are helping the Healthcare Industry today with practical examples of Conversational AI in action in the medical domain.
An infographic on how chat advertising is the preferred choice as compared to traditional video ads and how chatbots are helping in this paradigm shift.
According to a report by Gartner, it is estimated that by the year 2020, customers will manage 85% of their relationships with a bank without directly interacting with a living being. In 2017, leveraging new technology and robotic automation was amongst the top three strategic priorities for banks, as per Ernst and Young (E&Y). Much …