Research & Analysis

How To Reach Customer Support Directly!

Isn’t calling Customer Support quite literally the most frustrating thing you could do in a day? If we had it our way, we’d probably never call Customer Support and that’s generally where Haptik comes in to the picture. But a lot of times, we have to do the inevitable because, life isn’t fair after all.

But just like we solve all your problems, we are here to solve this one too with our ‘Ultimate Guide To Reach Customer Support Directly.’ Here we give you a lowdown of exactly how you can reach a human on the other-side with a specific number.

Simple direct numbers to India’s 27 biggest companies, across 5 of the most used categories listed below​. Dial the phone-number, followed by the digits (including the commas) and viola, you’ll be talking to Customer Support!

Airlines –
  • Air India
    1. Domestic: 1800-1801-407,2,2,1
    2. International: 1800-180-1407,2,1,1
  • Jet Airways: 1800-225-522,1,1,1,4
  • Indigo: 99103-83838,2,1,3
  • Spice Jet: 98718-03333,1,2,3
  • Go Air: 92232-22111,1,2
Telecom –
  • Airtel
    1. Prepaid: 098490-98490,2,2,2,9
    2. Postpaid: 098490-12345,2,2
  • BSNL
    1. Prepaid: 1800-180-1503,2,1
    2. Postpaid: 1800-180-1503,2,2
  • Vodafone
    1. Prepaid: 98200-98200,2,2,1,2,9
    2. Postpaid: 98200-98200,2,2,1,1,9
  • Idea
    1. Prepaid: 1860-2665555,3,2,3,1
    2. Postpaid: 1860-2665555,3,2,1,1
  • MTNL
    1. Prepaid: 1800-111-503
    2. Postpaid: 1800-111-503,0
  • Tata Docomo
    1. Prepaid: 1860-266-5555,2,2,2,9,1
    2. Postpaid: 1860-266-5555,2,2,3,1
  • Reliance
    1. Prepaid: 1800-100-3333,3,1
    2. Postpaid: 1800-100-3333,3,2
Banks –
  • Axis Bank
    1. Banking: 1800-233-5577,1,1,9
    2. Credit Card: 1800-233-5577,1,2,9
  • HDFC Bank
    1. Banking: 1800-22-1006,9
    2. Credit Card: 022-61606161,1,3
  • Citi Bank
    1. Banking: 1800-425-2484
    2. Credit Card: 02239705555, *2#, 3,1
  • ICICI Bank: 1800-102-4242
  • State Bank of India
    1. Banking: 1800-425-3800,2,2,3,2
    2. Credit Card: 022-39 02 02 02
  • Airtel DTH: 0124-44448080,2,2
  • Tata Sky: 186-020-86633,3,2
  • Dish TV: 186-018-03474,2,1
  • Videocon D2H: 073558 73558,9
Insurance –
  • HDFC: 1800-2700-700
  • ICICI Lombard: 1800-2666,2
  • ICICI Prudential
    • Existing Customer: 1860-266-7766,1,1
    • New Customer: 1860-266-7766,1,3
  • New India: 1800-209-1415
  • Reliance: 1800-3000-8181,1,9
  • State Bank of India: 1800-229-090,1
In case you still might have any queries, or need any further assistance feel free to ask our experts and they’ll be more than happy to help 🙂
IVR-Date (6)

14 thoughts on “How To Reach Customer Support Directly!”

  1. Hi team,
    I have ordered a power bank 15 days back and I am still waiting for the product.
    Kindly assist.

    1. Hi Kiran, We apologize for the inconvenience caused. This is not the experience we’d want our users to have on our apps. Can you please drop us a mail at with your registered email address and phone number? Our team will look into the issue ASAP.

      Team Haptik

  2. Hello ! Im in a problem because of the app. Ive enabled the remainder of workout twice a day but i want to disable it now. The problem is ive forgot username and password due to phone change. So help me

  3. sir i would like to change my address for my recent order i.e., for zebronics band because by mistaken i have ordered it on wrong address. so i would like you to change my address as soon as transaction id is 251637404757264

  4. Trying to make reliance energy bill payment through haptik. However, since a no. of days the app says reliance energy is undergoing maintenance work so do not make payment. However, other apps are accepting payment for reliance energy. Please resolve the issue.

    1. Hi Rohit,
      We regret the inconvenience caused to you.
      Request you to kindly reach out to us at for further assistance on the aforementioned query.

      Team Haptik

  5. Hello,
    I have ordered a power bank and requested to ask the courier boy to call me before visiting my place and kindly let me the date of delivery. This is my registered number 7795525565.


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