Drawing upon Haptik’s experience with designing conversational experiences on WhatsApp, here are some things to keep in mind while creating a WhatsApp Bot.
Many businesses have successfully implemented Conversational AI solutions to engage their customers. Learn why customers find Conversational AI appealing.
Conversational AI has emerged as a powerful tool for brands to promote their products and services. Learn about various approaches to using chatbots in marketing
Conversational AI has significantly disrupted the media and entertainment industry. Read on to learn about some of the best use cases.
Human agents can play a crucial role on a Conversational AI platform. Learn how Haptik’s proprietary Live Chat Agent tool facilitates that.
Learn about multilingual chatbots – why they are needed, how to develop them, and Haptik’s experience of building our first vernacular language chatbot.
How do companies like Haptik develop self-learning chatbots? Read on to learn about the various approaches to chatbot development.
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.