One of the questions we get asked by customers a lot is “Can your bot learn on its own?”. The popular belief is that a bot is truly intelligent only when it is able to learn on its own. Here, we will examine what the aforementioned question really means, and what our approach to teaching …
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
An infographic on how chat advertising is the preferred choice as compared to traditional video ads and how chatbots are helping in this paradigm shift.
At Haptik, one of the world’s largest chatbot platforms, we have now been working on chatbots for over 4 years, starting way before they became cool 😎. I joined the company about halfway through this journey as a “UX Designer for Chatbots”. Coming from the traditional background of designing interfaces on web/mobile apps, I had …
Key technology concepts that go behind building a chatbot Haptik, India’s largest chatbot platform, presents an extensive list of terminologies that highlights the key technologies a bot builder must consider before building a chatbot. You can also get in touch with us here.
Life Insurance has always been a complex process to understand, and we decided to simplify the first step of the Insurance Process by building India’s First Insurance Chatbot. After a two week long successful campaign around the financial year end, here are some of the insights that we found.