HDFC-Life-Infographic-Haptik-Insurance-Bot_1
About Conversational AI

Analysing the success of India’s First Insurance Chatbot

Life Insurance has always been a complex process to understand, and we decided to simplify the first step of the Insurance Process by building India’s First Insurance Chatbot.

Aimed at educating users about their Insurance Quotient – a score that helps determine which Life Insurance best suits their current lifestyle, we built a set of simple quizzes across the most popular Insurance Segments. After a two week long successful campaign around the financial year end, here are some of the insights that we found:

HDFC-Life-Infographic-Haptik-Insurance-Bot

5 thoughts on “Analysing the success of India’s First Insurance Chatbot”

  1. I agree with apurva with what she mentioned in her testimonial, that insurance for me as well is a difficult topic to understand, I have the same feeling, So this chatbot is something which will help me to understand the all about insurance and its policies.

  2. Outstanding post however , I was wanting to know if you could write a
    litte more on this topic? I’d be very thankful if you could elaborate
    a little bit further. Thanks!

  3. Nice blog I got some useful information through this blog. The introduction of chatbots in insurance industry can definitely open new dimensions in this field

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