Intelligent Virtual Assistants are far superior to normal chatbots in terms of scope and capability. But how do you tell them apart? Our quick guide will help.
Google’s new Meena chatbot is a game-changer for the Conversational AI space. Our Co-Founder & CTO, Swapan Rajdev unpacks Meena and its implications for enterprise virtual assistants.
Conversational AI drives ROI for brands by boosting sales and reducing customer support costs. Learn precisely how much with Haptik’s ROI Calculator.
Conversational commerce brings the experience of interacting with an in-store sales assistant to the virtual world. Read on to learn more.
Disambiguation enables Intelligent Virtual Assistants to deliver better customer experience for brands. Nikunj Sharma, from Haptik’s Platform team, explains how.
Leveraging the power of Machine Learning and Natural Language Understanding, Intelligent Virtual Assistants help brands in a number of ways. Read on to learn what they are.
WhatsApp Business offers brands a better way to engage and serve customers. Read on to learn why your brand should definitely be on WhatsApp.
Haptik launches a multi-channel Intelligent Virtual Assistant for Tata Mutual Funds that chats and responds to over 70% of the most common support queries.
Intelligent Virtual Assistants have a number of characteristics that enable them to better serve customers. Read on to learn about them.
Intelligent Virtual Assistants are the latest iteration of Conversational AI technology. Read on to learn more about IVAs and how they differ from chatbots.