GPT-3 has taken the world by storm. With the ability to perform a wide-range of tasks, it is the closest we have ever been to Artificial General Intelligence (AGI). Our Co-Founder & CTO Swapan Rajdev shares his experience of using the algorithm.
Facebook Messenger helps E-Commerce brands grow their business by generating high quality leads, scaling up support and enhancing customer experience. Read on to learn how.
During the COVID-19 pandemic, brands across verticals have been able to swiftly implement Coronavirus Helpdesk solutions using our pre-built AI templates. Read on to learn how.
Empathy plays a key role in interactions between businesses and their customers. Learn how brands can leverage the power of empathy through empathetic virtual assistants.
WhatsApp is the perfect customer engagement tool for brands. Learn how you can leverage the platform to serve and sell to your customers.
Here’s a quick guide to some of the best ways to acquire customers for your brand’s WhatsApp channel.
An Intelligent Virtual Assistant’s ability to handle out-of-scope queries the right way is crucial to ensuring a great customer experience. Haptik’s Shrey Jain and Gaurav Arora take a deep-dive into this key aspect of Conversational AI.
This step-by-step guide will take you through everything you need to set up a WhatsApp Enterprise account for your business.
A number of recent developments indicate that WhatsApp is poised to become a major commerce platform. Here are three key reasons why brands should be ready for WhatsApp Commerce.
When it comes to Intelligent Virtual Assistants, bot breaks are a reality – and handling them the right way is crucial for delivering a good customer experience. Our Co-Founder & CTO Swapan Rajdev takes a deep-dive into bot breaks and our approach to handling them at Haptik.