One of the questions we get asked by customers a lot is “Can your bot learn on its own?”. The popular belief is that a bot is truly intelligent only when it is able to learn on its own. Here, we will examine what the aforementioned question really means, and what our approach to teaching …
Learn why top E-commerce businesses use chat as their primary customer service solution with live chatbot examples of Oyo, Goibibo and Swiggy.
Building or buying chatbots isn’t easy to do. So, before you decide between paid or free bots, here is an 8 question feature checklist we’ve put together.
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
For businesses that value customers, Haptik’s Feedback Bot, provides a unique way to capture user feedback in a dynamic conversational manner.
Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
Everything you need to know about chatbots in the banking industry. Examples of the top banking chatbots in the market, best use cases and the future!
Wondering what a Haptik internship is like? This piece is for you! Presenting three internship stories from the Marketing and Machine Learning teams.
Wondering what building a voice bot for your business entails? Read our product manager’s story to learn what it takes to build a commercial voicebot.