Learn all about the partnership that marks the beginning of a new era for Haptik.
4 Ways Chatbots Are Transforming the Travel Industry
Learn how chatbots are being effectively deployed in the travel industry, to the benefit of travelers and travel companies.
How Does a Chatbot Learn on Its Own?
How do companies like Haptik develop self-learning chatbots? Read on to learn about the various approaches to chatbot development.
5 Reasons Top E-commerce Businesses Have Made Chat Their Primary Customer Service Medium
Learn why top E-commerce businesses use chat as their primary customer service solution with live chatbot examples of Oyo, Goibibo and Swiggy.
Paid or Free Bots: 8 Questions To Help You Decide
Building or buying chatbots isn’t easy to do. So, before you decide between paid or free bots, here is an 8 question feature checklist we’ve put together.
Dissecting Conversational UI – An Infographic
This infographic is a visual breakdown of the Conversational UI elements in a chatbot. A must read to build an engaging and effective bot experience.
Understanding Conversational AI – What, Where & How You Can Use Bots
Conversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
Introducing Feedback Bot: Customer Experience Powered by Conversational AI
For businesses that value customers, Haptik’s Feedback Bot, provides a unique way to capture user feedback in a dynamic conversational manner.
Voice or Text: Deciding and Designing a User-First Chatbot
Picking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
Chatbots in Banking – Examples, Best Use Cases and the Future
Everything you need to know about chatbots in the banking industry. Examples of the top banking chatbots in the market, best use cases and the future!
