8 minute readConversational AI and chatbots are now a core part of any business plan. Read our exhaustive guide to learn the meaning and impact of bots on your business.
Introducing Feedback Bot: Customer Experience Powered by Conversational AI
7 minute readFor businesses that value customers, Haptik’s Feedback Bot, provides a unique way to capture user feedback in a dynamic conversational manner.
Voice or Text: Deciding and Designing a User-First Chatbot
5 minute readPicking the right interface is key while building a chatbot. Here are some points to consider, when choosing whether to build on voice vs. chat.
Chatbots in Banking – Examples, Best Use Cases and the Future
5 minute readEverything you need to know about chatbots in the banking industry. Examples of the top banking chatbots in the market, best use cases and the future!
3 Haptik Internship Stories – Working with a Startup!
7 minute readWondering what a Haptik internship is like? This piece is for you! Presenting three internship stories from the Marketing and Machine Learning teams.
How We Built Our First Voice Bot: The Business Story
6 minute readWondering what building a voice bot for your business entails? Read our product manager’s story to learn what it takes to build a commercial voicebot.
5 Signs Your Business Most Definitely Needs A Chatbot
4 minute readThis article explains what symptoms your organization should exhibit for you to arrive at: “Yes. It’s time we got a chatbot for our business needs.”
How the Government Can Leverage the Power of Chatbots for Public Services
4 minute readThis article explains chatbots can help the government be better public service providers with real-life examples of how they can make a difference!
4-Point CMO’s Guide To Buying A Chatbot
4 minute readIt isn’t easy to buy a chatbot with a hundred vendors around. This guide helps you pick the right vendor and the perfect chatbot for your business.
Are You Using Conversational AI for Customer Support?
4 minute readCustomer Support is at the heart of every business. With the need for scalable customer support systems rising exponentially, chatbots have risen as the best possible solution. Here’s where I tell you why.
