Learn how Conversational AI helps E-Commerce brands boost lead generation and drive sales.
Introducing ‘Smart Assist’: An Intervention to Humanize AI
Haptik introduces ‘Smart Assist’, a new feature that humanizes our AI, making it as conversational, free-flowing and natural as possible, while also bringing higher cost efficiencies for our partners.
How Conversational AI Can Help E-Commerce Brands Prevent Cart Abandonment
Online shopping cart abandonment rates are, on average, as high as 70%! Learn how E-Commerce brands can leverage Conversational AI to effectively engage customers and prevent cart abandonment.
GPT-3: Balancing the Benefits & Risks
GPT-3 has taken the world by storm. With the ability to perform a wide-range of tasks, it is the closest we have ever been to Artificial General Intelligence (AGI). Our Co-Founder & CTO Swapan Rajdev shares his experience of using the algorithm.
3 Ways Facebook Messenger Helps E-Commerce Businesses
Facebook Messenger helps E-Commerce brands grow their business by generating high quality leads, scaling up support and enhancing customer experience. Read on to learn how.
Aakrit Vaish Discusses What the Jio-Facebook-Google Partnership Means for Haptik
Haptik’s parent company, Jio Platforms, has recently partnered with Facebook and Google. Our Co-Founder & CEO discusses how we fit into this exciting new digital ecosystem.
How Brands Used Haptik’s COVID-19 AI Template to Handle Customers with Care
During the COVID-19 pandemic, brands across verticals have been able to swiftly implement Coronavirus Helpdesk solutions using our pre-built AI templates. Read on to learn how.
How Conversational AI Enhances the Insurance Customer’s Journey
Conversational AI has been a tremendous asset to insurance brands, and this can be attributed to a large extent to customer experience. Learn how AI Assistants elevate the insurance customer’s journey.
Conversational AI in Insurance: A Glimpse of the Future
In the here and now, Conversational AI is already proving to be an immensely valuable tool for the insurance sector. Learn about some of the exciting developments that insurance brands and their customers can look forward to in the near-future.
Why Conversational AI is the Best Partner Insurance Agents Can Have
Conversational AI has transformed the way insurance brands engage with their customers. But human insurance agents continue to play a crucial role. Learn how AI Assistants help insurance agents with their jobs.