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AI Developer

Location: Mumbai, 1 Vacancy - Fulltime

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes of enterprises, big and small - come and join us!

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a “AI Developer” who believes in this mission and gets excited to solve problems in the NLP domain which have not been solved before.

What will you do every day?

As an AI Developer, you will be working on some really challenging problems on conversational AI such as Open-domain question answering, low resource language translation, greenfield conversations etc. You will be involved in developing AI solutions for business needs using state of art techniques in Natural Language Processing (NLP), Linguistics, search & Information Retrieval, Machine Learning/Deep Learning. You will work closely/ be part of the research team to help bring life to the novel research ideas/ prototypes developed by the AI researchers.

Ok, you're sold, but what are we looking for in the perfect candidate?

If you have experience in two or more of the below we will be a great fit together

  • Building question and answering systems.
  • Goal-oriented Dialogue Systems.
  • Document Classification, stance prediction, context understanding.
  • Natural language Generation.
  • Entity and Relation Extraction, entity linking, entity disambiguation.
  • Text Summarisation: Extractive and abstractive.
  • Syntactic and Semantic Parsing.
  • Domain Adaptation and Transfer Learning.
  • Machine Translation, Transliteration, language detection.
  • State of art methods in Representation Learning.
  • Recommendation Systems: conversational, transactional.
  • Reinforcement Learning for conversations or gaming.
  • Machine reading/comprehension: question answering over large documents or collections.
  • Semantic web , knowledge graphs, ontology auto-population / ontology completion, semantic reasoners.
  • Active learning: Interactive annotations.
  • Meta-learning, curriculum learning.
  • Experience using frameworks like Tensorflow, PyTorch, DyNet and Keras, chainer etc.
  • Strong publication record in top tier AI conferences is a huge plus.


  • Bachelors / Master’s degree in Computer Science, Artificial Intelligence, Machine Learning or related technical field.
  • 2+ years of experience in the NLP domain.
  • Hands-on experience in R&D to develop novel solutions for challenges in natural language processing.
  • Good background in deep learning, reinforcement learning or any other related methods.
  • Taken research models and developed production-ready solutions for real-world problems.
  • Hands of experience with some of the Machine learning libraries such as TensorFlow, PyTorch etc.
  • Strong Python programming experience.

Please share your Kaggle profile, GitHub, competitive programming profiles etc, or any interesting personal projects that you may want to showcase.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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