Intelligent Virtual Assistants for Business | Haptik

AI That Puts Your Customers First

Upgrade your customer experience with Haptik’s Intelligent Virtual Assistants, driving ROI at every stage of the lifecycle
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Pioneers in Conversational AI since 2013

3B+

Chat & Voice Interactions

138

Live Implementations

6

Fortune 500 Customers

100M+

Consumers Reached

Why is your Customer Experience Broken?

Year after year, people continue to face the same problems when engaging with brands

Disconnect between offline and online buying

real-time-messaging

Getting help takes too long

customer-support

Inefficient customer service operations

virtual-personal-assistant

Lack of personalized human attention

haptik IVA

Intelligent Virtual Assistant

Upgrade your customer experience with AI built and trained to solve business specific problems end-to-end

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Voice Enabled

Across web, telelphony, smart speakers

Agent Chat

Route complex queries to live agents

Enterprise-Grade
Enterprise Grade

Data Protection, Secure Platform & SDKs

CRM-Integrations
CRM Integrations

Simple API connectors to any CRM globally

What is an IVA?

More than just a chabot or voicebot: Advanced Conversational AI understands context and is designed to deliver ROI

cognitive-ai-technology
FAQ Automation

• One Way Q&A

• No Context

• Goal was Accuracy

Defined Chat Flows

• “If-then” tree structures

• Multi-turn Q&A

• Goal was Automation

Dynamic Data Input

• CRM integrations

• Solves basic queries

• Goal was CSAT

IVA

• Deep domain knowledge

• Human like AI

• Goal is ROI

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Upgrade your Customer Experience

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