QA Automation Engineer

QA Automation Engineer

Location: Mumbai, 1 Vacancy - Full-time

What we want to accomplish and why we need you?

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes of Enterprises, big and small – come and join us!

We are a full-stack conversational AI company from building products to delivering bots for our clients. We have a few internal tools, python-selenium based using which we test our applications. We are looking for a QA Automation Engineer to assure quality on the next generation of enterprise-grade conversational AI platform.

What will you do every day?

As a QA Automation Engineer, you will be responsible for building, enhancing and maintaining python-selenium based tools that can help test our product and chatbots. You will have to push the boundaries of automation tools to build new tools to make conversational AI testing easier. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Responsible for leading and providing expertise in several areas of QA testing services. (Functional, Automation, Performance, etc)
  • Responsible for the design, development, maintenance, and implementation of various testing services. (Test Strategies, Test Plans, Test Cases, etc)
  • Research and upgrade existing internal automation testing tools.
  • Strong team player and good collaborative skills by constantly interacting with the development teams and product managers to advocate and coach test automation best practices.
  • Actively participating in an agile scrum team, and adhering to sprint goals.
  • All bugs w.r.t tools that your team owns will be reported to you, it is your duty to prioritize them with your product manager.
  • Own the sign-off mail. (Without this sign off mail, no developer can deploy code to production)


  • 2+ years of software quality engineering and automated testing experience.
  • Experience testing complex cross-platform web and mobile applications.
  • Should have worked on at least one programming language using selenium. (Python recommended)
  • Creating and maintaining automated test cases along with PR reviews for the same.
  • Decompose business requirements to be able to write effective acceptance criteria and automated test scripts for medium to high complexity projects.
  • Contribute ideas to improve/develop our QA processes and best practices based on your extensive experience.
  • Should be able to communicate and coordinate well with the Development team, Project Managers, and external stakeholders.
  • Experience with using the latest engineering tools. (eg. Jenkins, JIRA, Confluence, Git/Perforce)
  • Good intuition, passionate and a killer instinct to find edge cases and bugs.
  • Should have worked in a scrum-based, agile development environment.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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