Backend Engineer

Backend Engineer

Location: Mumbai, 1 Vacancy - Full-time

What we want to accomplish and why we need you?

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes of Enterprises, big and small – come and join us!

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a Backend Engineer to help improve our bot-building tools which are used internally and by our clients.

What will you do every day?

As a backend engineer, you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Have in-depth knowledge of backend systems, design principles, good coding practices.
  • Thorough understanding of how to build/improve complex tools already at scale.
  • Ship products with a cross-functional team of engineers, designers, analysts and product managers.
  • Good skills at estimation and breaking down a project into smaller, manageable tasks.
  • Model/Re-Model database architecture for performance and scalability.
  • Collaborate with the product team to build out cutting edge proof of concept (POC).
  • Respond to data requests, generate/produce reports to help product teams make informed decisions.
  • Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process.
  • Fully participate in a scrum-based, agile development environment.
  • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.
  • Excellent communication skills to collaborate with other development teams.


  • Must have a Bachelor’s or higher degree in engineering.
  • 3+ years of professional experience developing scalable products and writing clean, maintainable, and well-tested code.
  • Exposure to tools like Jira and Git would be an added benefit.
  • Good knowledge of at least one framework. (Django preferred)
  • Must have modeled normalized schemas for large scale applications in MySQL, Mongo, or Elasticsearch or other DBs.
  • Must have used in-memory data stores like Redis, Memcached or something similar.
  • Comfortable working in a CI/CD delivery environment.
  • Experience in distributed systems design and architecture.
  • Knowledge of below technologies are an added bonus.
    • AMQP servers like RabbitMQ
    • AWS services or alternates
    • MQTT
    • Docker
    • Lambda functions
    • nginx/apache
    • Cron jobs
    • Kibana
    • Logstash

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.
  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.
  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Apply for this Job

Upgrade your Customer Experience

This website stores cookies in order to collect information about how you interact with our website. By continuing to the website, you allow the use of these cookies. To find out more, see our Cookies Policy.