Climate change is one of the major challenges, if not the defining challenge, of our times! As a society, we have made tremendous strides over the past century across every field of human endeavor. Unfortunately, a lot of those strides have come at the cost of the environment. Over 800 million people across the globe …
Haptik, one of the world’s leading Conversational AI companies and a subsidiary of Reliance Industries, recently developed an Intelligent Virtual Assistant (IVA) for Tata Mutual Fund, with a scope of managing 70% of query inflow for its customer support team. The virtual assistant is called Prof. Simple and it makes understanding mutual funds and other …
Intelligent Virtual Assistants have a number of characteristics that enable them to better serve customers. Read on to learn about them.
Haptik brings on board Saumil Shah as VP-Engineering. Read the press release to learn more.
Intelligent Virtual Assistants are the latest iteration of Conversational AI technology. Read on to learn more about IVAs and how they differ from chatbots.
Haptik has acquired Mumbai-based conversational commerce startup Buzzo.ai. Read on to learn more about the acquisition, and about Buzzo.ai’s voice commerce technology.
Haptik brings on board Buka Gurgenidze-Steinau as VP-Cognitive Solutions. Read the press release to learn more.
Interactive Voice Response (IVR) is a key technology for call centres. Learn how enterprises can use Conversational IVR to automate customer care calls.
An internship at Haptik gives you the opportunity to hone your skills and broaden your horizons. Here’s the story of one such intern, Brinda Mehra, who was given a chance to run her own research study at Haptik!
Learn how retail enterprises can leverage the power of Conversational AI to effectively engage their customers, both online and offline.