Integrate Gen AI into your marketing, support and operations to boost ROI, elevate customer satisfaction, optimize costs, and reduce time-to-value.
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Point your AI assistant to your support content & offer fast, accurate, and personalized assistance to resolve diverse customer queries.
Explore Gen AI Q&A
Offer tailored buying guidance, product recommendations & pre-purchase support with the touch of human sales assistant.
Explore Gen AI Sales Assistant
Reimagine agent efficiency with AI-powered chat summaries and response suggestions for faster query resolution and higher customer satisfaction.
Explore Agent Co-Pilot
Track and resolve user queries on WhatsApp, and tailor interactions to scale lead generation and reduce acquisition costs.
Explore WhatsApp CRM
Point your AI assistant to your support content & offer fast, accurate, and personalized assistance to resolve diverse customer queries.
Explore Gen AI Q&A
Offer tailored buying guidance, product recommendations & pre-purchase support with the touch of human sales assistant.
Explore Gen AI Sales Assistant
Reimagine agent efficiency with AI-powered chat summaries and response suggestions for faster query resolution and higher customer satisfaction.
Explore Agent Co-Pilot
Track and resolve user queries on WhatsApp, and tailor interactions to scale lead generation and reduce acquisition costs.
Explore WhatsApp CRM
Craft a strategic AI roadmap tailored to your business needs. We pinpoint high-value use-cases, recommend optimal AI models, and ensure your solutions deliver maximum impact and ROI.
Explore Generative AI Services
Our team's in-depth knowledge of AI development and implementation empowers us to assist you in crafting optimal data architectures, fine-tuning your models, and bringing your most ambitious AI projects to life.
Explore Custom Gen AI Applications
We offer end-to-end support for successful deployment of the Gen AI model along with proactive application monitoring, ensuring low latency, high scalability, and peak performance.
Explore Generative AI Services
Craft a strategic AI roadmap tailored to your business needs. We pinpoint high-value use-cases, recommend optimal AI models, and ensure your solutions deliver maximum impact and ROI.
Explore Generative AI Services
Our team's in-depth knowledge of AI development and implementation empowers us to assist you in crafting optimal data architectures, fine-tuning your models, and bringing your most ambitious AI projects to life.
Explore Custom Gen AI Applications
We offer end-to-end support for successful deployment of the Gen AI model along with proactive application monitoring, ensuring low latency, high scalability, and peak performance.
Explore Generative AI Services
Delivering measurable outcomes
Industry-specific use cases designed to increase leads, transactions, repeat purchases and operational efficiency
Tira, a personal care brand, partnered with Haptik to build a Generative AI-powered Assistant that could engage in natural conversations with buyers and help them find the right products. With conversational product discovery and personalized product recommendations enabled, the AI Assistant offers a seamless shopping experience leading to higher purchases and improved loyalty.
Solutions for Retail & eCommerce
Upstox, one of Asia’s leading investment platforms, was inundated with large volumes of support queries overwhelming its support infrastructure. It partnered with Haptik to build a self-serve Gen AI Assistant to provide unparalleled customer service. Haptik’s solution helped Upstox achieve an automation rate of 77% and alleviate agent load by 85%.
Solutions for Fintech
Kotak Life Insurance caters to 46 million customers with wide range of products for protection, annuity, retirement, savings, and investment. It collaborates with Haptik to optimize end-to-end insurance buying process for customers on WhatsApp. By implementing Flows, Kotak Life has improved lead generation by 400% while reducing drop-offs and maximizing task completion.
Solutions for Insurance
Jio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users.
Solutions for Healthcare
Club Mahindra, a hospitality company, partnered with Haptik to build a virtual assistant that could help travelers make travel bookings seamlessly - by interacting with the AI Assistant. Ask clarifying questions, sift through wide-ranging properties, and make property bookings by submitting details such as guests, amenities required, and so on.
Solutions for Travel & Hospitality
The goal of Disney Hotstar was to provide scalable customer support with a fast and supremely efficient customer experience. Haptik built an intuitive WhatsApp chatbot that resulted in a 97% improvement in query resolution time, reducing first response time from three hours to 30 seconds.
Solutions for Media & Entertainment
Ryan International, a leading education institution, uses WhatsApp as a channel to regularly update students and push them further in their learning journey. The chatbot sends reminders, tips, progress reports, and learning materials on a regular basis.
Solutions for Ed-tech
500+ companies have partnered with Haptik to grow their business
Decade of experience in AI and building custom models. Our domain expertise spans across various sectors, including retail and e-commerce.
We’ve our own constitution and data masking capabilities, which are part of every prompt, to ensure utmost confidentiality of PII data or sensitive information.
We implement caching, token optimized efficient prompting, fine tuning & more to build cost optimal solutions.
Our robust, multi-faceted approach to managing hallucinations ensures high accuracy as well as dependable and trustworthy outcomes.
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Resources to help your business grow better
